Service Contracts and Emergency Call Outs

Service Contracts

Bartorelli have a fleet fully equipped vans covering the whole of the South West and we offer a same day service, 24 hours a day 365 days a year. We are striving to be the leaders in the South West which is why we pride ourselves in providing outstanding customer service and by treating all our customers as individual businesses we have developed through building long-term relationships. It is thanks to our loyal customers for recommending us to other companies that we are getting closer to achieving this ambition.

We are able to offer service contracts on all Commercial and Industrial Refrigeration equipment & Air Conditioning units at very competitive rates.

Bartorelli are an independently run company and all our work is carried out by our own F Gas qualified engineers, who carry the majority of parts needed to fix any unit. Within our team of engineers, we pride ourselves on over 90% first time completion on all our jobs. Why would you pay for a company to visit when they may not be able to complete the job?

Whether it’s a service call or an emergency call out we strive to have an engineer with you at your earliest convenience. Unlike other companies, we don’t sub out any of our work meaning there are no hidden costs.
Our Service Contracts include two annual service visits to maintain all your equipment and all service call outs are free of charge, you just pay for parts if they are required. Not only do we maintain equipment to the highest standard but we also design, install and supply a huge range from display cabinets to cold rooms. Our services are vital to any company as we aim to prevent potential problems before they occur, saving our customers both time and money. Please feel free to contact us for any more information.

Emergency Call Outs

Refrigeration and Air Conditioning equipment can be vital to a business. Faults or break-down can massively affect your company and may need immediate repair. Here at Bartorelli we have on call engineers ready to respond quickly to all your refrigeration & air conditioning breakdowns.

We support all our maintenance contract customers and non-contracted customers with a comprehensive 24 hour call out service and we can attend emergency call outs the same day.

Not only do we offer peace of mind for our own installations but also for those installed by other refrigeration contractors. All our refrigeration engineers are F GAS qualified allowing a professional service to be provided with peace of mind.

Range of services

Not only do we maintain equipment to the highest standard but we also install and supply a huge range for commercial markets, including:

  • Refrigeration & Air Conditioning
  • Ice Makers
  • Cold Rooms
  • Cellar Cooling
  • Bar Equipment
  • Display Cabinets

As we are service orientated, all our customers rely on us and given the industry we do not class Saturday and Sunday any differently to the rest of the week.

Cold Room Hire

Another service that we now offer is refrigerated trailers that are available to hire short term or long term – see Cold Room Hire.